We are committed to ensuring that no person is excluded from participation in or denied the benefits of the transit services we offer. This policy is consistent with the requirements of Title VI of the 1964 Civil Rights Act.
If you believe you have been subjected to unequal treatment because of race, color, or national origin, then you have the right to file a formal complaint.
Complaints may be filed within one hundred eighty (180) days following the date of the alleged discriminatory action.
Requests for more information or complaints may be submitted by mail to:
LBH Department of Transportation
2401 West Belvedere Avenue
Baltimore, MD 21215
or telephone 410-601-9000, and ask for the LBH Department of Transportation.